Privacy Notice

Lainey Corcoran Nutrition

 

1. Who we are

Lainey Corcoran Nutrition provides evidence-based nutritional therapy and dietary advice to adults and children in the UK. Services are delivered primarily online, with some in-person services where applicable.

Lainey Corcoran Nutrition is the data controller for the personal information we process.

Contact details:
Lainey Corcoran Nutrition
[Insert business address or registered correspondence address]
Email: lainey@laineycorcorannutrition.com
Phone: +44 7525484727

 

2. The personal data we collect

A. General personal data

We may collect:

  • Name

  • Address

  • Email address

  • Telephone number

  • Date of birth

  • GP details (where relevant)

  • Emergency contact details

  • Payment and billing information

B. Health and special category data

To provide safe and appropriate nutritional advice, we collect health information including:

  • Medical history

  • Symptoms and diagnoses

  • Medication and supplement use

  • Dietary intake and lifestyle information

  • Allergies and intolerances

  • Height, weight and measurements (where relevant)

  • Test results you choose to share

  • Consultation notes and treatment plans

For child clients we may also collect:

  • Parent or guardian details

  • Pregnancy, birth, feeding and developmental information where relevant

 

3. How we collect your data

We collect personal data:

  • When you complete health questionnaires or intake forms

  • During consultations (including video consultations)

  • By email, phone, or secure online forms

  • Through our website

  • Through online booking or payment systems

 

4. Our lawful bases for processing

Under UK GDPR, we rely on the following lawful bases:

Providing nutritional services

  • Contract — to deliver the services you have booked

  • Legitimate interests — to run and improve our practice

Health information (special category data)

  • Explicit consent

  • Provision of health care or treatment

You may withdraw consent at any time. This may affect our ability to continue providing services safely.

Administration and legal requirements

  • Legal obligation — for tax, insurance, and professional record keeping

Marketing (if used)

  • Consent — you can unsubscribe at any time

 

5. How we use your information

We use your data to:

  • Provide personalised nutritional advice

  • Communicate about appointments, programmes, and support

  • Maintain accurate clinical records

  • Prepare reports or plans where requested

  • Take payment and maintain financial records

  • Meet professional, regulatory, and legal obligations

 

6. Children’s data

We provide services to children only with the consent of a parent or legal guardian.

Communication will usually be with the parent or guardian unless it is appropriate to communicate directly with a young person.

We respect a child’s right to confidentiality where appropriate and in line with safeguarding guidance and professional standards.

 

7. Sharing your data

We never sell your data.

We may share information with:

  • Your GP or other healthcare professionals (with your consent)

  • Professional advisors such as accountants or insurers

  • Service providers that support our business operations, such as:

    • Online booking systems

    • Secure cloud storage providers

    • Email platforms

    • Payment processors

All providers are required to keep your data secure and confidential.

We may share data without consent if required by law or for safeguarding reasons.

 

8. International data transfers

Some of our digital service providers (such as email, practice management, or cloud storage systems) may store data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

 

9. How we store and protect your data

Lainey Corcoran Nutrition takes data security seriously. We use:

  • Password-protected devices

  • Secure cloud-based systems

  • Encryption where available

  • Restricted access to personal data

  • Secure disposal of records when no longer required

Paper records, where used, are stored securely.

 

10. How long we keep your data

We retain records in line with professional healthcare guidance and legal requirements:

  • Adults: typically 7–8 years after your last consultation

  • Children: until age 25 (or 26 if last seen at age 17)

  • Financial records: minimum of 6 years for HMRC compliance

After this period, data is securely deleted or destroyed.

 

11. Your data protection rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (where applicable)

  • Restrict processing

  • Data portability

  • Object to processing

To exercise your rights, contact:
[Insert email address]

If you are unhappy with how your data is handled, you can complain to:

Information Commissioner’s Office (ICO)
www.ico.org.uk

 

12. Cookies and website data

Our website may collect limited technical data such as:

  • IP address

  • Browser type

  • Pages visited

This helps us improve website performance and user experience.

You can control cookies through your browser settings.

[Optional: Add details of analytics, booking software, or embedded tools if used.]

 

13. Changes to this privacy notice

We may update this privacy notice from time to time.
The latest version will always be available on our website.

 

Last updated: 27th February 2026